Emirates National Oil Company
Customer Service Representative Jobs in Dubai | ENOC Jobs
1- Customer Service Representative
Job: Full Time
Location: Dubai, UAE
The Customer Service Representative is responsible for the proper data entry (from the customer’s documents), at check-in point/at the counter, issuetest result certificate, collect cash for tests conducted and registration of vehicleand guides the customer correctly. In case of vehicle failure he/she should explain thefailure points to the customer, if possible, or guide him/her to the Supervisor or Site manager on duty.
a- Responsible for correct data entry from Customers’ Documents. To ensure that the correct information required by RTA is also entered in thesystem for proper processing for testing and registration purpose.
b- To maintain a high standard of customer service at the site and deal with all the customer is a highly professional and cordial manner.
c- To behave confidently and ensure the proper projection of company’s image to the customers.
a- Should be holding a passed certificate from a recognized Higher Secondary School or Minimum 1 or 2 years of work experience in a similar position.
b- Should be computer literate and fluent in spoken and written Arabic. Should be able to speak in basic English.
c- Should be well-groomed, well mannered and cordial with customers of all nationalities
To apply for this job please visit careers.enoc.com.
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