Customer Success Manager Jobs In Ajman | Evans Denham Group

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About the job

Our client is one of the USA’s biggest Consulting Partners who is currently looking for a Customer Success Manager. The company takes pride in offering a fun, hard-working and flexible environment as well as an open work structure and incomparable team spirit.

Responsibilities

• Achieve annual renewal, up-selling revenue targets, and preventing churn.
• Provide best-in-class onboarding for new business/enterprise customers in order to build a positive user experience.
• Assess customer requirements, solve problems, anticipate future needs.
• Establish trusted expert relationships with customers by conducting regular calls or follow-ups.

Requirements

• Demonstrates a desire for continuous learning and improvement.
• Enthusiastic and creative in problem-solving.
• Flexible and adaptable – this is a relatively new role and will develop.
• Exceptional communication skills.
• Strong levels of written and spoken English.
• Analytical, data and process-oriented mindset.

Benefits

• Enhanced pension contribution
• Enhanced sick pay
• Flexible working hours
• Active support of continuous professional development
• Recruitment referral bonus scheme
• Gym membership
• Unlimited holiday