Energy Service Assistant Jobs In Dubai | Lucy Electric

Lucy Electric

Energy Service Assistant Jobs In Dubai | Lucy Electric

About the job
  • Timely and accurate maintaining of service complaints logs and reports manually and electronically.
  • Timely and accurate maintaining of Energy Service quotation logs and reports manually and electronically .
  • Timely and accurate maintaining of Energy Service Order Book.
  • Timely and accurate execution of SO creation and invoicing.
  • Arranging of service technician on time to sites.
Requirement
  • Provide comprehensive administrative support for the Energy Service Manager.
  • Be the first point of contact for routine customer enquiries via telephone or e-mail. Record in accordance with departmental procedure all customer complaints as they are received and monitor / update progress through to a satisfactory conclusion ensuring that customers are kept up to date with complaint status and progress.
  • All enquiries to be followed up or forwarded to the appropriate member of Energy Service team or other department team for action.
  • Plan field service engineer site service activity in accordance with customer requirements and necessary skill sets. Liaise with customers for the scheduling of site visits, ensuring that all permits, certification and RAMS paperwork has been provided and approved prior to visit, whenever required. Ensure necessary test equipment is available.

To apply for this job please visit informer.pk.

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