Palace Housekeeping Attendant Jobs In Abu Dhabi | Mandarin Oriental Hotel Group

Mandarin Oriental Hotel Group

Palace Housekeeping Attendant Jobs In Abu Dhabi | Mandarin Oriental Hotel Group

About the job
  • Clean assigned guest rooms according to standards established by the hotel. It involves, but is not limited to, making the bed, dusting the room and furniture, replenishing guest room and bath supplies, cleaning the bathroom, and vacuuming the carpet.
  • Whilst cleaning the room, verify that all is in proper condition and order of functioning and report to the Supervisor any items that need repair.
  • Clean corridors and floor public areas around guest rooms assigned. Also, maintain the cleanliness of equipment and pantries.
  • Keep informed of the hotel product and service knowledge in order to answer guest questions.
  • Answer all guest questions/requests in a friendly and caring manner, take appropriate actions or if needed, refer the matters to the relevant persons to handle. It may be providing information, giving an extra item such as a towel, etc.
  • Write down on their assignment sheets relevant information for record purposes and possible future inquiries. At the end of the shift, report special attention to guests, unusual situations, and incidents that need follow-up, to ensure consistency and guest satisfaction.
Requirement
  • Initiative and good customer service skills
  • Degree or Higher national diploma
  • Minimum 1 year of housekeeping experience working in a 5-star hotel
  • Basic housekeeping, chemical, linen, and machinery knowledge is beneficial
  • Good English communication

To apply for this job please visit informer.pk.

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